Refund & Cancellation Policy

This Refund & Cancellation Policy applies to ENI membership fees paid through the website or the ENI mobile app.

1. Membership Cancellation. Members may request cancellation of their membership at any time by contacting their chapter coordinator or the ENI support team via the Contact Us page.

2. Refund Eligibility. Membership fees are generally non-refundable once a member has attended one or more chapter meetings or accessed member benefits. Refund requests made within 7 days of payment, before attending any meeting or accessing member benefits, may be considered on a case-by-case basis.

3. Processing Time. Approved refunds will be processed to the original payment method within 7–14 business days.

4. Non-Refundable Circumstances. Membership fees are not refundable in cases of membership suspension or termination due to a violation of the ENI Terms & Conditions or chapter code of conduct.

5. Event Fees. Fees paid for specific ENI events (such as summits or seminars) follow the cancellation terms communicated at the time of registration for that event.

6. Changes to This Policy. ENI reserves the right to update this Refund & Cancellation Policy at any time. The updated policy will be posted on this page.

For any refund or cancellation request, please contact us via the Contact Us page with your membership details.